Begin the return process by giving us some details and we will create a priority USPS shipping label with insurance for you to bring to a USPS drop-off location. Pack your item(s) neatly in the original manufacturer's box and use sufficient packing to prevent damage while in transit. All returns must be received within 7 business days and reviewed for approval. Depending on the reason for return, you may be responsible for return shipping costs, plus a 15% re-stocking fee will apply once return is approved.

Online returns are available only for items that were shipped to the United States. If you would like to return items that were shipped outside the United States, please contact us at: hello@tamraandpaityn.com prior to purchasing any item.

Return item(s) must have originally been shipped to the United States (includes US Territories and APO/FPO) only.

Did you purchase the item or was it a gift? Please let us now.

No changes will be made once an order has been placed. Due to the pace of our business, we are unable to make changes to orders once they have been placed. Please review your order before making a final selection.

*Delicates, special order, made-to-order or personalized items are NOT returnable.

In the unlikely event an item arrives defective or filled in error shipping will be provided at no cost to our customers. If a customer wants to return an item for sizing exchange, please be sure to check our size guide before ordering. Please review all your orders carefully, you may also send us an email at hello@tamraandpaityn.com for any questions or concerns regarding an item, referencing the order number, item number or SKU number when making an inquiry. All items must be received back in its original form. Items must be returned in new and unworn condition, with all original packaging, and our “Do not remove this tag” tags. Items MUST not be worn, altered, damaged, must be free of any stains, odors, pet hairs, or noticeable smells including laundry detergent, deodorant and perfume. All items returned that do not follow these conditions will be returned to the customer after a thorough assessment and a reshipment plus a 25% restocking fee will apply. Once this fee is completed, the denied returned item will be returned to customer at their expense. Undelivered, refusal to sign and collect items at customers negligence will not qualify for a refund.

Couture Merchandise is eligible for Store Credit Only if returned up to 7 days after delivery for in stock items. Please note made-to- order items are final sale. A insured return label will be provided for domestic orders.

Genuine Diamond jewelry is eligible for exchange only after 7 days for in stock items. Custom made jewelry is final sale. Please note a 15% restocking fee will apply. An insured return label will be provided for all fine jewelry exchanges.

Fees: Flat Rate fees and/or parcel carrier delivery and processing charges are shown under Shipping Rates and will be applied in the Checkout Payment and Review page.

Deliveries to Alaska, Hawaii, US Territories, and Military Addresses (APO/FPO)